Privacy & Security

Jadbazz's Privacy Policy – Our commitment to data protection

Your personal data is extremely important to us. This page explains in detail how Jadbazz collects, uses, and safeguards your information.

Last updated: January 2026
Version 2.4
Section 01

Introduction & Applicability

Welcome to Jadbazz. As one of Bangladesh's leading online gaming platforms, we make your privacy our top priority. This privacy policy applies to all services and activities on the Jadbazz platform. It takes effect whenever you visit our website, create an account, or play any game.

This privacy policy is designed to clearly inform you about what data Jadbazz collects, how it is used, how long it is retained, and the measures we take to keep it secure. We believe that transparency is the foundation of trust.

If any part of this policy is unclear or you have questions about your own data, please contact our support team directly. We are always here for you.

We recommend reviewing this policy regularly. The date of the most recent update is noted at the top of the page.
Section 02

What Data We Collect

Jadbazz collects various types of information from platform users. This data comes from two main sources — information you provide directly, and information collected automatically. Full details are outlined below.

Data Type Example Collection method
Personal Identification Information Full name, date of birth, national ID number Registration & KYC Verification
Contact information Mobile number, email address Registration Form
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Process
Technical Information IP address, device information, browser Automatic (cookies & logs)
Gaming Activity Game history, bet amounts, win/loss records Platform Usage
We never store your password in plain text — it is always hashed and encrypted.
Section 03

How Your Information Is Used

Jadbazz uses your data only for specific, legitimate purposes. We believe you have every right to know exactly how your information is used, so we have clearly outlined each purpose below.

  • For account creation and identity verification (KYC).
  • For processing deposits, withdrawals, and other financial transactions.
  • For providing customer service and support.
  • For sending promotions, bonuses, and personalized offers.
  • For detecting fraud and ensuring platform security.
  • To meet legal and regulatory compliance obligations.
  • For improving and personalizing platform services.
  • For managing responsible gaming programs.
Your data is never sold to third parties and is never shared externally for advertising purposes.
Section 04

Data Retention & Duration

Jadbazz stores your data on secure servers. All information is kept encrypted, and multiple layers of security are in place to prevent unauthorized access. We are always vigilant in upholding the data protection commitments outlined in our privacy policy.

Data Type Retention period Reason
Account Information 5 years after account closure Legal Obligations
Transaction history 7 years Financial Regulatory Compliance
KYC Documents 5 years after account closure Identity Verification Records
Gaming Log 3 years Dispute Resolution & Auditing
Cookies & Technical Information 30 days to 1 year Platform Improvement
Once the retention period expires, data is securely deleted or anonymized so it can no longer be used to identify individuals.
Section 05

Sharing Data with Third Parties

Jadbazz does not sell your personal data to third parties. However, limited information may be shared in certain specific situations. The purpose and scope of any such sharing is clearly defined in each case.

  • Payment Providers: Only the minimum necessary information is shared to process transactions via bKash, Nagad, and Rocket.
  • Game Providers: Limited user IDs may be shared for game operation purposes.
  • Law Enforcement: Data may be disclosed in response to a court order or legal obligation.
  • Fraud Prevention Services: Specialized technical services may be used for account security verification.
  • Business Succession: In the event of a merger or acquisition, data may be transferred, but this policy will remain in effect.
We have strict data protection agreements in place with all third-party service providers. They are not permitted to use your data for their own purposes.
Section 06

Cookie Policy & Tracking Technologies

The Jadbazz website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the platform. You can manage cookies through your browser settings at any time, though doing so may limit certain features.

Cookie Type Purpose Retention period
Essential Cookies Login session, security token Deleted at end of session
Functional Cookies Language preferences, interface settings 1 year
Analytics Cookies Usage Pattern Monitoring 30 days
Security Cookies Fraudulent Activity Detection 30 days
We do not use any third-party advertising cookies. Your browsing data is never shared with advertisers.
Section 07

Your Rights

As a Jadbazz user, you have several important rights over your own data. We respect these rights and are committed to making it easy for you to exercise them.

Right to Access

Contact support to request details about what information we hold about you.

Right to Rectification

You may request corrections to inaccurate or incomplete information at any time.

Right to Erasure

Where no legal obligation requires otherwise, you may request deletion of your data after account closure.

Right to Restrict Processing

You may request that your data not be used for specific purposes.

Right to Data Portability

You may request an export of your data in a readable format.

Right to withdraw consent

Consent for marketing communications and optional data processing can be withdrawn at any time.

Rights exercise requests are generally processed within 30 business days. Requests will be actioned following identity verification.
Section 08

Security Measures

Jadbazz uses industry-leading security technology to protect your data. Our security team monitors the platform around the clock and responds immediately to any suspicious activity.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): OTP verification is enabled to add an extra layer of security to your account.
  • Firewall Protection: Advanced firewall and DDoS protection safeguard the platform against cyber attacks.
  • Regular Security Audits: Regular security audits are conducted by third-party experts.
  • Restricted access: Only authorized personnel have access to data on a need-to-know basis.
  • Data Backup: Data is backed up regularly to secure locations to prevent loss in the event of an unexpected incident.
If a suspected security breach occurs, we will notify affected users within 72 hours and take the necessary action.
Section 09

Minor Protection

Jadbazz strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any data from minors under any circumstances.

  • Age verification is mandatory at the time of registration.
  • Proof of age is collected as part of the KYC process.
  • Any account found to belong to a minor is immediately suspended.
  • Any data found to belong to a minor is deleted without delay.
If you become aware that a minor is using Jadbazz, please notify our support team immediately.
Section 10

Privacy Policy Changes

Jadbazz reserves the right to update this privacy policy at any time. When changes are made, the date at the top of the page will be updated accordingly. For significant changes, a notification will be sent to your registered mobile number or email address.

  • Minor changes may take effect without prior notice.
  • Users will be notified of any significant changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not accept the updated policy, you may request to close your account.
Bookmark this page and revisit it from time to time — it is the simplest way to stay on top of how your data is protected.
Section 11

Contact & Complaints

If you have any questions, concerns, or complaints about our privacy policy, please reach out to our dedicated privacy team. We are always here to help and committed to resolving any issues promptly.

  • Email: [email protected]
  • Live Chat: After logging in, click the support icon on the platform.
  • Response time: Queries are typically answered within 24 hours.
  • Complaint Process: Written complaints are resolved within 30 business days.

Your Data Our commitment to your security

Industry-standard encryption

Every transaction and piece of personal data is encrypted with 256-bit SSL technology. Bank-grade security is guaranteed.

Your Data Is Never Sold

Jadbazz never sells your personal data to third parties. Your privacy matters more to us than any business interest.

Transparent KYC process

The identity verification process is fully transparent and secure. Your documents are used solely for verification and for no other purpose.

Defined Retention Period

The retention period for each type of data is clearly defined. Once the period expires, data is securely deleted.

Your Rights Are Protected

You have full rights to view, correct, and delete your data. Contact us at any time to exercise these rights.

24/7 privacy support

Our team is available around the clock to address any privacy-related questions or concerns.

Join Jadbazz

On a Safe & Trusted Platform Get Started Now

Register for free on Jadbazz with your data fully protected. Welcome to the platform trusted by millions of players across Bangladesh.

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